Effective Date: 25 August 2024
At IDEO.HK, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you subscribe to our hosting services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you subscribe to our hosting services, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and billing address, which you provide when creating an account or subscribing to our services.
- Payment Information: When you make a payment through our third-party payment processor (Stripe), we do not store or have access to your financial or credit card information. Stripe processes your payments, and you should review their privacy policy for specific information on how they handle your payment information.
- Usage Data: We may collect information about how you interact with our website and services, including your IP address, browser type, pages visited, timestamps, and other similar data.
Use of Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our hosting services.
- To process your subscriptions and payments.
- To communicate with you, including sending you updates and promotional materials.
- To analyze usage and improve our services.
- To prevent fraudulent transactions and maintain the security of our website.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may employ third-party companies and individuals, such as payment processors (Stripe), to facilitate our services, provide the service on our behalf, perform service-related tasks, or assist us in analyzing our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the information we hold about you.
- The right to request the correction of inaccurate information.
- The right to request the deletion of your personal information.
- The right to object to or restrict the processing of your personal information.
To exercise any of these rights, please contact us using the information provided below.
Acceptance of This Policy
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Continued use following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Changes to This Privacy Policy
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of each site you visit.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Governing Law
This Privacy Policy is governed by the laws of Hong Kong, without regard to its conflict of law provisions.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.