Small investment, BIG returns

hero-img-xsxxlXSXXL.COM is a Hong Kong based extra large fashion retail specialist established in 2007. The company provides a one-stop shop for providing  extra large size branded fashion to customers. In 2010, XSXXL.COM hired IDEO in cope with its expansion strategy.


  • increase sales by enhance the company website XSXXL.COM
  • better inventory control
  • increase customer loyalty through different channels


  • A fully customized e-shopping website is launched. With this custom made solution. The company could execute different promotion strategy timely and accurately.
  • Just-in-time inventory management system and point of sales system are implemented. Since some items from XSXXL.COM are rare. A timely inventory management system is the key of decision making for buying and selling strategy. Furthermore, the system also provides support for membership system in order to increase customers loyalty.
  • A electronic direct mailing (eDM) system is setup. The company can now provide customers with a variety of e-mail system options to meet their needs, and launch marketing campaign on timely basis.


  • Sales increase dramatically after the launch of the e-shopping site.
  • JIT inventory system enhance the buying process as well as promotion strategy.
  • The royalty-free eDM system successfully mange over ten thousand emails and mades communications with customers more often.


XSXXL.COM has expanded its business by opening a brand new shop in 2013. A video capable on-line chat system is also implemented in order to strengthen the communication with customers.


Learn more about what we can do for your business. Contact us now.

Small investment, BIG returns